Refund policy

Every Tickmyday calendar is a digital download, so nothing is shipped and there is nothing to send back. Here is how we handle problems.

Digital downloads

Because files are delivered instantly and cannot be returned, we generally do not offer refunds, exchanges or cancellations once a download has been made. Please check the preview, paper size, year and start day before you download.

When we will make it right

We will fix or replace your file, or refund you, if:

• the file will not download or open;

• the file is clearly different from the preview shown on the calendar page;

• there is an error in the calendar itself, such as wrong dates;

• you were charged twice for the same calendar.

How to ask

Email us within 14 days of your download using the address below. Tell us which calendar it was and what went wrong; a screenshot helps. We usually reply within two business days.

Free calendars

Free calendars cost nothing, so there is nothing to refund, but we are still happy to fix any problem.

Your legal rights

This policy does not affect any rights you have under consumer law where you live.

Contact us

Questions about this page? Email us at [your support email] and we will get back to you.